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Allscripts MyWay combines electronic medical records (EMR) with practice management and claims management solutions. It is intended for smaller or solo practices that do not have IT staff or do not wish to spend a lot of money on EMRs. MyWay can also be integrated with an office’s current practice management software. Currently, MyWay is offered for family practices, internal medicine, pediatrics, and urgent care, but that list will continue to grow.
Doctors can choose between two options: hosted service (through an application service provider) or on-premise service (on practice’s servers). There is no up-front cost – in fact, Allscripts allows for first payment to begin on the fourth month of service. The monthly cost is $375 for full-time providers, and $250 for part-time providers. If doctors elect for the hosted service, the cost is an additional $99 a month, and does not require a server. The benefit of using a hosted service is that doctors would not have to worry about the expense and time of purchasing and maintaining equipment and hiring additional staff. Allscripts takes on the task of maintaining servers, performing backups and upgrades, and ensuring firewall and other security software is updated.
MyWay allows for the practice’s total control over its clinical information. It includes a single unified database so physicians and staff can share information. If the patient needs information on his or her condition, the doctor can quickly pull up a one-page review of that patient’s medical history – thus ensuring more efficient communication. MyWay also provides a template-free charting feature, so doctors can develop their own chart and can add notes, lab results, and other information to the chart after the patient visits. Prescribing medications and ordering lab tests are also simpler. The ePrescribing feature includes information on formularies and drug interaction and keeps track of prescription refills. Doctors can also customize commonly ordered lab tests and can even order multiple tests with a single click.
We like that these features make doctors’ jobs easier and ensure more time is being spent on the patient. We also like that MyWay offers quick customization – doctors and staff can make changes without much computer programming knowledge. And, via its intelligent navigation feature, MyWay displays content that is relevant to the patient at hand (e.g. symptoms) and even suggests the next step for the doctor to take. Finally, through the adaptive learning feature, MyWay automatically figures out the workflow patterns of the practice and adapts itself to them.
Allscripts also features a practice management solution with scheduling and accounting interfaces. Appointments can be filtered by doctor (in multiple-physician practices) and color-coded based on patient’s needs. The appointment scheduling application also features overbook protection to prevent scheduling more than one patient per doctor at the same time. Patients’ identification and insurance cards can be scanned and the OCR (optical character recognition) software adds this to the patient’s chart and adds its demographics to the system. The accounting system automates billing entries and contractual adjustments to ensure account receivables are accurate, as well as safeguard the practice’s finances by building an audit trail.
Allscripts also offers an optional code-checking feature that has a built-in coding and compliance alert. There is also an optional 3M claim scrubbing feature that identifies potential coding errors before claims are sent to insurance companies and detects and fixes any mistakes to the billing system. Note that this feature does not require a software upgrade. There are also two other solutions that can be integrated with MyWay – Allscripts Remote, where doctors can securely access the patient’s EMR via their mobile devices, and Allscripts Patient Portal, where patients can access their medical data and communicate with their doctors online.
Allscripts provides a training program after implementation. Practices can get training via e-Learning/Web classes, done at the practice’s location, or in a classroom setting. There is also an online client forum where Allscripts posts a course catalog and information on news and events. Allscripts also provides resources to help doctors meet “meaningful use” criteria to obtain federal stimulus funds for adopting electronic health records (EHRs).
For a small practice that has limited staffing and does not want to make a big equipment expense up-front (or does not want the worries of having to maintain equipment), we recommend Allscripts MyWay.
For more information on electronic medical records (EMRs), please download our free whitepaper “Electronic Medical Records: Choosing the Best System for Your Practice.”