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Printer industry shows more signs of improvement


July 28, 2010 by Sam Narisi

A positive report from Xerox gives another sign of printer industry growth. More…

Visa attempts to limit data vulnerability


July 22, 2010 by Steve Hannaford

Visa, Inc., recently announced a new payment security plan that it hopes will reduce the risk of data fraud and identity theft in its system of credit and debit cards. That could be good for both Visa and any company that accepts credit card payment. More…

What’s the best cloud vendor?


July 19, 2010 by Sam Narisi

Businesses considering moving IT resources to the cloud have a lot of concerns, such as the security of their data and reliability of service. A recent report attempts to find out which vendors best handle those issues. More…

Feds look to cut printing costs: 3 steps you can take, too


June 30, 2010 by Steve Hannaford

The idea of saving money through better management of printing assets is catching on — it’s even reached the bureaucrats in the U.S. government. More…

Save $2,500 a year printing on HP Laser Jets? Hmm…


June 29, 2010 by Steve Hannaford

HP just launched a major global marketing program for its Color LaserJet multifunctional printers. The main pitch, “HP LaserJet Pays You Back,” is that users can save up to $2,500 in less than a year by switching to those products. More…

HP explains why ink costs so much


June 8, 2010 by Sam Narisi

An HP exec recently gave a presentation trying to justify something people have been complaining about for years: high ink prices. More…

How will AT&T’s new pricing scheme affect your users?


June 7, 2010 by Sam Narisi

If your users send and receive a lot of data on company-issued smartphones, look out — your bills might go up soon. More…

Copier, Printer and MFP market shows major growth


June 2, 2010 by Steve Hannaford

Sales of hardcopy office devices (printers, copiers, and multifunctionals) surged by 8.1% year-over-year in the first quarter of 2010. Total machine sales in the industry equaled $13.8 billion. More…

Survey shows strong growth in content management industry


May 28, 2010 by Steve Hannaford

Corporate data management took big strides over the past year, in spite of the recession. More…

Lighter side: Printers flatter their users


May 27, 2010 by Sam Narisi

Ever printed out a photo of yourself and were especially pleased with how you looked? Apparently, the printer may have done that on purpose. More…

Lexmark buys content management software company


May 26, 2010 by Steve Hannaford

U.S.-based printer and MFP manufacturer Lexmark announced it would buy Perceptive Software, a company that sells business content management software. More…

HP + Palm: Will it shake up the printer industry?


May 25, 2010 by Steve Hannaford

Hewlett-Packard’s purchase of portable device maker Palm will give the company an operating system (WebOS) for tablet computers to compete with Apple’s iPad. But it may also have a big impact on HP’s printer line. More…

Lexmark: A buyout target?


May 21, 2010 by Steve Hannaford

Lexmark is a unique company in the office machine business. Not only is it a U.S.-based company that manufactures and sells printers (HP and Xerox are the others), it is the only one whose income comes almost exclusively from printers and print supplies. More…

Printer and copier industry stages a comeback


May 19, 2010 by Steve Hannaford

Printer and copier manufacturers have taken it on the chin over the last few years, with a worldwide financial downturn, cost-cutting initiatives in every company and personnel reductions that inevitably led to outputting fewer pages. But things started looking a lot better in the last quarter. More…

Copier security woes: It’s the vendors’ fault


May 18, 2010 by Steve Hannaford

Stories about companies leaving confidential files on their used copier-multifunctionals (MFPs) have caused a big buzz lately, and we’ve followed suit on this site (see here and here). But are those security problems really the companies’ fault? More…

Ricoh launches remote printer management system


May 14, 2010 by Sam Narisi

A new offering from Ricoh makes it easier for companies to manage their printer fleets. More…

Online MS Office apps due in June


May 13, 2010 by Sam Narisi

This week, Microsoft released the latest version of its Office suite. Coming up next: cloud-hosted versions of those apps. More…

More companies plan to outsource document management


May 5, 2010 by Steve Hannaford

While the great majority of U.S. firms continue to perform all their document management internally, a growing number are outsourcing at least a part of that burden. More…

R.I.P.: Floppy disks


May 5, 2010 by Sam Narisi

It appears the end is officially coming for the 3.5-inch floppy. More…

People need to print more, says paper company


April 30, 2010 by Sam Narisi

A major paper supplier is starting a PR campaign to combat a national blight: young people’s conservative printing habits. More…

Green initiatives: No longer the exception


April 28, 2010 by Steve Hannaford

Over half of U.S. companies now have some form of a green initiative in place. That’s according to a new survey by Buck Consultants, division of ACS and, thanks to a recent takeover, now a part of Xerox. More…

Google Cloud Printing: Smart idea or Cloud Cuckoo Land?


April 27, 2010 by Steve Hannaford

When Google announced its (not-yet-released) Chrome OS to compete with Windows and OS X, it lacked one major piece — the ability to print jobs. That looks like it will change soon. More…

What SharePoint’s evolution means for you


April 26, 2010 by Steve Hannaford

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Microsoft’s SharePoint 2010 software suite dominated attention at the annual AIIM data management conference and exhibition, held recently in Philadelphia. The rollout of the updated package was accompanied by third-party offerings that add advanced and specialized features to the basic Microsoft package. More…

FedEx, Canon and HP team up


April 21, 2010 by Steve Hannaford

FedEx Office (formerly FedEx Kinko’s) recently announced a partnership with office machine giants HP and Canon to offer new services for patrons of the 1,800-store chain. More…

Top 5 trends in the paper industry


April 19, 2010 by Steve Hannaford

According to Folio magazine, the paper industry looks to be moving away from a period of relatively low prices. That will affect what you pay for both office paper and for sending print jobs to commercial printers. More…

Firm can’t sue over broken copier


April 13, 2010 by Sam Narisi

When businesses have contract disputes with equipment suppliers, there’s an important first step to take before starting a big legal fight: More…

Paper still prevails over electronic docs


March 22, 2010 by Sam Narisi

Businesses have been slow to convert paper documents into electronic records, according to recent research. More…

Copier leases lead to school district blowup


March 19, 2010 by Steve Hannaford

Copier contracts were the source of a major controversy in Jefferson Parish, LA.  More…

Tracking carbon footprint for copiers and MFPs


March 9, 2010 by Sam Narisi

Ricoh recently announced a new management system for its copier/MFPs that will allow managers to track the energy used by their device. More…

Postal Service: Transform or die


March 8, 2010 by Steve Hannaford

The US Postal Service (USPS) is in crisis. Overall mail volume has gone from 213 billion items in 2006 to 177 billion in 2009. More…


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Here is a sample of the newest office productivity machines that have earned the Better Buys for Business Editor's Choice Award.

Xerox Phaser 8560/8580

Solid ink printers with good speed and acceptable consumables costs.

Sharp's Frontier series

Letter/legal copier-multifunctionals with high-end software features

Panasonic KV-S7075C

- one of the fastest flatbed scanners in the industry




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