Most businesses don’t know what they spend on printing
October 28, 2009 by Sam NarisiPosted in: In this week's e-newsletter, Latest News & Views, Solutions
What’s the first step toward cutting the costs of printing?
Knowing how much it costs in the first place.
But it seems most companies don’t know how to calculate how they’ve spent on ink/toner, printers and maintenance. That could be one reason a lot of companies haven’t done a whole lot to control those costs.
More than two-thirds of companies don’t know how much their printing costs, according to a survey of 260 businesses by Ricoh.
Specifically, 39% said they have problems measuring the amount spent on ink and toner, while 30% were unaware of the cost of maintenance and lost productivity due to downtime.
Charles Moloney, associate director of marketing at Ricoh, recommends companies buy equipment, maintenance contracts and consumables from the same supplier, to make costs easier to track.

