Comments on: Windows 7: My #@$%* printer won’t work

By: Greg

Greg — Tue, 29 Jun 2010 18:45:55 +0000

I just found this for you:

“Install the vista drivers and remember the location of the drivers ( i.e. C:\program files\hp). Don’t worry if it fails to install. Go to device manager (i.e. right click my computer and select Manage). Look for the printer under unrecognized hardware in the hardware tree (your printer should be turned on for it to show up), right click on it and select update or install the driver. Browse for the driver in the location that it was installed by the HP software and install it. It should work now if not try rebutting or to power cycle the printer.

Windows 7 security won’t let the driver to install otherwise.

Good luck!”

It was here : http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/6b164779-e175-4eed-9ad6-e968870b140b

I can confirm that Windows 7 will balk at the standard installation programs. We just did the dance with a Konica C253 color Copier / MFP. When I skipped over the autorun or the setup.exe and just told 7 that I had a disk and navigated all the way into the appropriate folder onthe CD, the drivers supplied for XP actually (I think) worked – the OS was (I believe) the 32 bit version of 7 as delivered from DELL on an Optiplex 780.

So, just get the drivers unpacked onto your disk, then when you get to the point where you need them, tell 7 you have a disk and navigate to them and then install – use the Vista drivers if you have them. In the above citation, the user with the problem said that it worked as advertised. I have no reason to believe that it will not.

By: Code D

Code D — Mon, 28 Jun 2010 22:03:29 +0000

I’m sick about this. I’m unemployed & went out on a limb to get a good computer & printer for job hunting. I’ve nothing but trouble with the printer, HP Laserjet P1006. I purchased it about a month before getting Windows7. I got a laser because someone highly recommended it. It will print one copy, but usually everything stops in the spoiler. It puts two print jobs out there. I have spent literally days trying to get it fixed. I’m done with HP printers too.

By: Mosaic Lady

Mosaic Lady — Tue, 19 Jan 2010 17:03:00 +0000

Forgot to say, it scans, faxes and prints photos. I don’t plan to print pictures, but it’s nice to have in the event I need to.

By: Mosaic Lady

Mosaic Lady — Tue, 19 Jan 2010 17:00:44 +0000

I received the 25 dollar gift card from HP. But all the printer reviews for what I was looking for (inkjet/all-in-one/100.00) had a lot of negative things to say. I have a canon scanner that’s 14 years old and still works , but not on windows 7, so decided to go with Canon. I got the MP 560 at Walmart for 99.00. It took me 15 minutes to put in the ink, download the software and I was printing. Didn’t have to download drivers or talk to tech support. Gave the gift card to my kid.

By: Marty

Marty — Tue, 19 Jan 2010 16:12:29 +0000

Your Welcome Mark! Hope it works out for you.

By: Mark

Mark — Sun, 17 Jan 2010 22:53:42 +0000

My HP photosmart 1115 is still going strong — after 9 years and three PC’s have passed. To throw it in the dump because there is no Windows 7 driver is a shame. Thanks for the tip on the Canon, Marty.

By: Marty

Marty — Wed, 13 Jan 2010 01:12:27 +0000

I’m beyond writing HP at this point. My Photosmart 1115 died after 8 years of loyal service. I have been shopping around and found that the Canon Pixma MP990 Wireless Photo Printer has everything my wife needs for printing high quality photos, speed, and has very high ratings. We don’t need an all-in-one, however, the scanner is better quality than our current HP Scanjet 4370. So, I may end up selling the Scanjet on eBay within the first week or 2 of Feb. Too bad the printer had to die while I have a bad taste in my mouth for HP. Oh, well, I always had canon printers before the HP )

By: Mosaic Lady

Mosaic Lady — Mon, 11 Jan 2010 20:35:26 +0000

I had the same problem. My 5150 DeskJet wont work with my new pc that’s running Windows 7. Here’s what I did, after messing around with the techs for a while. Went to HP’s corporate website. There’s a link from the CEO that you can email him . I sent him a letter stating that I have always used HP products and been satisfied; that I was very surprised and disappointed with the printer problem; that people on blogs like this one are saying they think Hp just wants to sell new printers, and that if I have to buy a new one, it won’t be an HP and neither will my next computer purchase be.

A few days later I got a phone call from HP customer relations. They aren’t going to update those drivers, but will send me a 25 dollar e-card to use toward a purchase of a new HP printer.

Often, a letter to corporate will get some action.

By: Marty

Marty — Wed, 06 Jan 2010 01:20:05 +0000

It’s too bad HP is burying themselves with the stupidity of not writing a driver for Windows 7. I have a Photosmart 1115 that I have had for years, and the picture quality is still awesome. It worked fine through XP sp3, but now that I have upgraded to Windows 7, I too am SOL. Tried Photosmart 8200 which worked OK, but does not have utilities to calibrate, clean or monitor ink cartridges. If They think I am going to buy another HP product because they are too lazy to come up with a driver for windows 7, then HP can kiss my behind. I’ve been wanting a wi-fi network printer anyhow. I’m sure other brands have much better photo printers or all in ones that support Windows upgrades. LOOSERS!

By: Frank

Frank — Sun, 13 Dec 2009 00:53:29 +0000

I have been trying to install a hp colorlaserjet 3500 on windows 7 since last night. Gave up about 4am. Tried again and finally found a previously download HP (vista 64) from 2007 I believe. I put the details from my test page below, hope it helps

data format – raw
driver name – unidrv.dll
driver version – 6.00
environment – windows x64

I also turn off (from windows) the advanced printing features

Email me if you need more details.